Privacy Policy

Effective date: 12 May 2025  ·  Last updated: 12 May 2025

1. Who We Are

RoyceTruss is a GST-registered software development and digital transformation firm based in Nashik, Maharashtra, India. We build custom software, IoT systems, AI automation, and ERP/CRM solutions for healthcare, manufacturing, and industrial businesses.

Data Fiduciary contact:

2. Data We Collect

We collect personal data only when you voluntarily submit our contact form. The fields collected are:

• Your name — to address you correctly
• Organisation / Clinic / Company — optional, to understand your context
• Email address — to respond to your enquiry
• Domain of interest — to route your enquiry to the right team member
• Message — optional, to understand your project before we speak

We also collect basic server logs (IP address, browser type, referring page) for security and performance monitoring. These are not linked to your identity.

3. How We Use Your Data

Your personal data is used solely for:

• Responding to your project enquiry
• Scheduling a discovery call or follow-up conversation
• Sending you a formal proposal or statement of work, if requested

We do not use your data for unsolicited marketing, automated profiling, or any purpose beyond the enquiry you initiated.

4. Legal Basis for Processing

We process your personal data on the basis of your voluntary consent, given when you submit the contact form. You may withdraw consent at any time by emailing .

This policy is drafted in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 of India.

5. Data Retention

We retain enquiry data for up to 24 months from the date of last contact, after which it is deleted from our systems. If an engagement begins, project-related data is retained for the duration of the engagement plus 3 years for statutory and invoice compliance purposes.

6. Data Sharing

We do not sell or rent your personal data. We may share data with:

• Form processing service — the third-party service that receives contact form submissions on our behalf. They act only as data processors and do not use your data independently.
• Legal or regulatory authorities — only where required by Indian law.

7. Cookies and Tracking

This website uses no advertising cookies, no tracking pixels, and no third-party analytics scripts. We load fonts from Google Fonts via a preload mechanism. Google Fonts does not store personally identifiable information when fonts are served from its CDN.

8. Your Rights (DPDP Act 2023)

Under India's Digital Personal Data Protection Act 2023, you have the right to:

• Access — obtain a summary of what personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Erasure — request deletion of your personal data (subject to statutory retention requirements)
• Withdraw consent — at any time, with effect going forward
• Grievance redressal — raise a complaint with us, which we will respond to within 30 days

To exercise any of these rights, email with the subject line "Data Request".

9. Data Security

This website is served over HTTPS. Form submissions are transmitted over encrypted connections. We apply reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

10. Children's Privacy

Our services are directed at business professionals. We do not knowingly collect data from persons under 18 years of age. If you believe a minor has submitted data through our form, contact us immediately at .

11. Changes to This Policy

We may update this policy as our practices or applicable laws change. Material changes will be reflected in an updated "Last updated" date above. Continued use of the website after changes constitutes acceptance of the revised policy.

12. Contact

For any privacy-related queries or to exercise your rights:

• Email:
• Phone / WhatsApp:
• Address: RoyceTruss, Nashik, Maharashtra, India
• GST: 27ABHFR8469G1ZL